The Internet has enabled the wisdom of the crowds like never before. B2B Exchange brings that
wisdom straight to you by collecting the comments and questions of other medical practice management software buyers as they tackle
business purchasing head on. If you’re not sure what to be looking for in your next medical practice management software, check out
the most common thoughts, fears and ideas shared by your fellow business purchasers.
“We are a trauma surgery group affiliated with a university which provides trauma services to a single hospital. We are looking for a software solution that will allow patient tracking including demographics, ICD-9, CPT, complications, and custom data fields (regarding trauma resuscitation ). The software will be able to 1.) print daily pt list with selected information 2.) print summary reports for billing service reconciliation 3.) allow data exportation for research purposes 4.) be web/browser based, maintained on our server 5.) have streamlined customized "smart" data entry forms, with date entry from all levels of clinical staff (residents/ physician extenders/ staff). ”
- Office Manager, Healthcare, Norfolk, VA
“We are a billing and collections company that wants to manage and maintain client data in a secure, hippa compliant web-based software application. We want a software that gives us the ability to provide service to a limitless amount of physicians, gives us the ability to electronically file claims and gives us the ability to customize our needs and use clearinghouse or other services like Mckesson statements. All while maintaning a user friendly interface for both the administrative and client sides. We are hoping that our individual clients will be able to log on and utilize the service successfully while entering demographic and coding data without limitations. ”
- Principal/Partner, Information Services, Baltimore, MD
“I am looking for software that is familiar with Anesthesiology billing. I have 7 clients and their billing require special formatting on claim forms showing "time" of procedures. For example: (anesthesia time: 12:45 - 13:52 = 67 minutes) would need to be on the claim form on line 19. I would also need software that can produce reports that break down base unit values, modifiers and time values each listed separately and totaled. I would also need a software that can produce reports breaking down insurance groups, procedures and surgery time frames. The insurances also require time submitted differently. Either in unit value or minutes. ”
- General Manager, Healthcare, Allentown, PA
“We are a small speech pathology private pracice. I submit all of my own billing for insurance companies through the insurance co. websites. I would like to be able to generate electronic bills through my own software to submit. I would also like to keep track of private pay patients and when their account becomes overdue. If a software also has the ability to record electronic visit notes, that would be great, but I am already doing that with microsoft word. I would also like to be able to record bank statements and practice bills.”
- Administrative Assistant, Healthcare, Fort Worth, TX
“I am a physician that needs a billing system and I also need to be able to submit the claims electronically. Also I need end of the month I will like for the software to be able to let me know what physicians billed how much and what the daily amount of patients are per physician. Ease of use, aging of accounts, secondary billing options, scheduler, I am looking for "user friendly, reasonably priced, ease of downloading medical office data into this software" software. I do not care to lease a subscription. Helpdesk assistance is a must. ”
- Principal/Partner, Healthcare, Davenport, IL
“I need a software that will synchronize with my PDA so I will have my schedule & client information with me where ever I am. I would also like to have the ability to have clients sign in to my web site to fill out new client information sheets that will download in to the software so I don't have to type in the information manually. I would also like clients to be able to log in to my web site & check their appointment times &/or schedule appointments or change their appointment times based on what is available. ”
- CEO/President/Owner, Healthcare, McKeesport, PA
“I want my emr software and billing software to be one or be able to interface. Need electronic prescribing to pharmacies, and interface with lab company. Prefer web based but will consider other ... Ability to convert data from previous programs being used. Do electronic billing and electronic payment posting (ECT & ERT). Scanning and have pt picture. Honest contract, no surprised modules. Want everything possible to run an efficient office for our patients and for us. ”
- CEO/President/Owner, Healthcare, Glendale, AZ
“We provide pediatric ST, PT and OT. Services are provided on and off site, so our therapists need web based access for clinical record entry. We process billing in-house. We would like an integrated system for electronic medical records, electronic communications and accounts receivable, including breakdown to each paysource and aging. Our therapists have a varied range of computer capabilities, so we'd like simplicity for them. Support and reliable updates are also important. ”
- General Manager, Healthcare, Casper, WY
“We are a new clincal service and will be only taking cash, so billing is not an issue. However, if we are successful, we will be rapidly expanding the service, so scalability is a BIG issue. I am the Medical Director and have very advanced networking and programming skills, so implementation is NOT an issue. We will need to scan outside records into our system. ”
- Principal/Partner, Healthcare, Chula Vista, CA
“We are a very small office, with two part time chiropractors, so cost is a big factor. Ideally we would like to be able to schedule patients from a web based product as we currently do that, and like it. We would like to keep electronic billing. However, all that being said, we could forgo a lot if we can't get a program at a reasonable price. ”
- Office Manager, Healthcare, Owensboro, KY
“We are the acupuncture clinic. We need to use the medical billing software to electronically submit claims to different insurance include medical and automobile insurance, plus manage the claim status based on the insurance EOB, and calculate the patient final responsibility, then send patient the statement either by email or regular mail. ”
- Receptionist, Healthcare, Norwalk, CT
“We are looking for something to use for scheduling appointments for 6 month authorization periods; will track no shows, cancels and reschedule them; will be able to schedule transportation and coordinate with the patient appointments; will be able to recognize excess missed appointments and automatically print out a noncompliance letter. ”
- Office Manager, Healthcare, Davis, CA
“As an employer of physicians, we not only need to bill, but we also need to be able to report various revenues in relation to the physician who generated them. Also, since our compensation plans allocate certain income calculations between the physician and the office, we need to be able to customize some revenue reports. ”
- CEO/President/Owner, Healthcare, Newton, IA
“We are a collection agency billing a low volume of claims/month for 60 hospitals and adding 1 or 2 hospitals/mo We only bill UB04 claims! We need to be able to check eligibility/benes on about 300-400 claims a month & of those, about 25-50 turn out needing to be rebilled (corrected claim). ”
- Consultant, Information Services, Lowell, MA
“I am starting a new company and in the market for software to provide a billing service for various practices, including (LCSW) Licensed Clinial Social Worker, (LPC) Licensed Counselor, (NP)Nurse Practitioner, phychological testing and therapy (PHD); all in the psychiatric field. ”
- Partner/Principal, Healthcare, Duluth, GA
